Once again I find myself indebted to you for your terrific professionalism and kindness to me with my eyes ... Please accept my thanks and gratitude ... for your unfailing kindness, meticulous care and flexibility in looking after my eyes. You have a wonderful reputation in the town and it is most deeply deserved.

I have used Aves for a number of years, as a patient and a customer, and am constantly amazed and impressed by the service standards and level of care shown by all members of staff at all times. Whether it’s a clinical issue or a question of which sunglasses are appropriate for a specific activity, their well trained and supportive staff are there to ensure that you get the very best and most appropriate solution to your individual needs. The Aves environment is also a pleasant and welcoming one which is a stark contrast to many establishments that offer similar products and services.

It is not said in jest when I comment that I would only put my trust in your good hands and quite outstanding expertise. There may be cheaper options available but none are, or will ever be considered. Thank you for taking such good care of my health, not only myself but also for that of my sons.

Today was my first visit to Aves in Epping... I went along with my 7 week old baby who typically started to fuss and cry as soon as I had arrived for my eye test!! The staff were so incredibly sweet to me. Firstly they gave me access to an office to feed my baby and then a lovely lady from reception rocked and comforted her for the entire duration of my appointment. Polly (the optometrist) was also very kind. I couldn't have had a better experience hence writing a 5 star review within an hour of leaving!!

Aves always offer a Five Star service. I recommend them to everyone!

I have been a patient of Aves for some years now and as a local businessman, never fail to marvel at the remarkable mix of professionalism, attention and welcome you get when you enter the practice. I have urged all of our staff to use Aves and benefit from what is a great team of people committed to delivering a fantastic local service.

I am very grateful for the time which Polly gave me yesterday. The helpful explanations and your sympathetic approach were a great encouragement at this stressful time.